ToyotaTown Service
Toyota Extra Care Protection
Toyota Extra Care Protection, often called Toyota ECP, helps London drivers add longer-term confidence to Toyota ownership with mechanical protection, maintenance benefits, roadside support and travel assistance, depending on the plan selected.
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Why ECP matters More confidence after you drive home. |
Your Toyota is built for long-term reliability and comes backed by Toyota warranty coverage. Extra Care Protection is designed for the moments you can't always plan for, helping reduce uncertainty around covered repairs and support on the road. When your Toyota is protected by an eligible ECP Service Agreement, covered service is completed by Toyota-trained technicians using Genuine Toyota Parts through Toyota's dealer network. |
ECP can extend mechanical protection up to 7 years or 200,000 km.
Coverage length, mileage limits and included benefits depend on the ECP plan you choose. A ToyotaTown advisor can help you compare Toyota Extra Care Protection options and understand what fits your vehicle, driving habits and ownership plans.
What it can include
Toyota ECP benefits
| Mechanical protection | ECP supplements Toyota factory warranty coverage with broad protection for many mechanical components. Toyota's Platinum Service Agreement is designed so only select items are excluded. |
| Maintenance services | Depending on the plan and vehicle maintenance schedule, ECP may include up to the first 3 years of Toyota Maintenance Service Program visits. Plans must typically be purchased within 31 days of the vehicle registration date. |
| Roadside & towing | Coverage can include mechanical breakdown towing, accident towing, battery boost, lock-out service, tire change, fuel delivery and stuck vehicle assistance, subject to program limits. |
| Travel support | Trip interruption assistance may reimburse eligible hotel, meal and transportation costs up to $300 when a covered component fails more than 300 km from home. Travel planning assistance can also be requested. |
| Rental help | Toyota Canada's ECP Platinum Service Agreement may include vehicle rental assistance when eligible covered repairs are being completed. |
| No deductible | Eligible ECP Platinum Service Agreement repairs are supported with no deductible, helping keep the ownership experience simpler when covered work is needed. |
Toyota-trained care
Coverage that keeps your Toyota with Toyota people.
With service available through Toyota dealers across North America, ECP helps keep covered repairs in the hands of technicians who know Toyota vehicles and use Genuine Toyota Parts.
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01 Choose your protectionReview plan terms, mileage limits and available coverage levels with ToyotaTown before you decide. |
02 Understand what's coveredAsk what's included, what's excluded and how covered repairs, maintenance services and roadside benefits work. |
03 Keep service simpleWhen service is due, ToyotaTown can help you book your visit and review your ECP details. |
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Available ECP option Tire & Rim Road Hazard Protection |
Toyota ECP Tire & Rim Road Hazard Protection can help with eligible tire and rim damage caused by road hazards such as potholes, nails, glass and other debris. Depending on the plan, coverage may include tire repair or replacement, rim repair or replacement, mounting and balancing, valve stems, eligible road service, rental support, food and lodging support, tire levy and applicable taxes. |
For London Toyota drivers |
Between Highway 401 trips, winter roads, construction season and everyday city driving, it's helpful to know what kind of Toyota protection is available before you need it. ToyotaTown can walk you through ECP options in plain language, without pressure. |
Common questions
Toyota ECP FAQs
What is Toyota Extra Care Protection?Toyota Extra Care Protection is a Toyota Service Agreement that can add coverage beyond the factory warranty, along with selected benefits such as maintenance services, roadside support and travel assistance depending on the plan. |
What is the ECP Platinum Service Agreement?Toyota's ECP Platinum Service Agreement is Toyota Canada's most comprehensive ECP coverage level. It offers broad mechanical protection with only select components excluded, plus added benefits that may include maintenance services, trip interruption and travel planning assistance, accident towing, emergency road service, vehicle rental assistance and no deductible. |
Does ECP replace my Toyota warranty?No. ECP is designed to supplement Toyota factory warranty coverage. It helps extend protection for eligible items after standard coverage limits, based on the agreement you choose. |
Can ECP include maintenance?Yes, some ECP plans may include maintenance services for up to the first 3 years of the Toyota Maintenance Service Program. Plans must typically be purchased within 31 days of the vehicle registration date. |
What maintenance items are excluded?Maintenance services generally don't include items that require periodic replacement, such as engine air filters, cabin air filters, wiper blades, belts, hoses or brake pads. Some vehicle-specific services may vary, so it's best to review the ECP Service Agreement with ToyotaTown. |
Does ECP include vehicle rental assistance?Toyota Canada's ECP Platinum Service Agreement may reimburse alternate transportation costs at $50 per day for up to 5 days if your vehicle needs to stay at a Toyota dealership overnight because a covered component takes longer than 8 hours to repair. If required parts are on back-order, additional rental assistance may be available. |
Is there a deductible with ECP Platinum?Toyota Canada's ECP Platinum Service Agreement includes no deductible for eligible covered repairs, which helps keep the process simpler when covered work is needed. |
Can ECP transfer to a new owner?Yes, Toyota Canada notes that an ECP Service Agreement is transferable to a new owner during the term of the plan, which can help support your Toyota's resale value. |
What is Toyota ECP Tire & Rim Road Hazard Protection?Toyota ECP Tire & Rim Road Hazard Protection helps cover eligible tire and rim damage caused by valid road hazards such as potholes, nails, glass and road debris. |
What can Tire & Rim Road Hazard Protection cover?Depending on the plan, coverage may include no deductibles, tire repair or replacement, rim repair or replacement, mounting and balancing, valve stems, eligible road service, food and lodging support, rental assistance, provincial tire levy and applicable taxes. |
Can I service my ECP-covered Toyota at ToyotaTown?Yes. ToyotaTown can help with Toyota service, ECP questions and covered repair guidance for Toyota owners in London, Ontario and nearby communities. |
Information is intended as a general guide for Toyota Extra Care Protection in Canada. Coverage, eligibility, exclusions, term lengths, mileage limits and benefits vary by plan, vehicle and agreement. Please speak with ToyotaTown or review the official Toyota ECP Service Agreement for full details.